COronavirus UPDATE MELBOURNE
Dear Junipalooza Guests.
Thank you for your patience over the past weeks as you waited for a more complete announcement from us about this year’s Melbourne show.
Just like so many of you, we really thought we’d be out of this situation by now and the promise of hundreds of gin fans congregating and sipping on the best that craft distilling has to offer was mere moments away.
We have been working hard on plans to make the show happen but unfortunately, have come to the conclusion that it’s just not sensible to press on at this moment in time. It’s not worth the risk to your health. It’s not possible for so many distillers who can’t travel to take part and it’s not worth breaking those rules and risk all the sacrifices we’ve all made to contain the virus. The bottom line is that it is not worth creating more problems for the entire community just for the sake of a gin festival. Even if it is the best gin festival in the country…
So, it is with a heavy heart that we are announcing that we will be cancelling the postponed Junipalooza Melbourne 2020, and instead of our planned double header, will only be doing one show this year – in October.
All tickets have now been transferred to the October dates, no action is required. All timing details remain the same, it is just a change of date. Whatever session you have remains the same – there is no need to do anything. Unfortunately, this process is a manual one and we will need to reissue everyone with tickets one at a time, so please be patient. You will have your new tickets issued very soon.
If you cannot or do not want to join us in October there are two options:
A) Ask us to move your session.
If you can join us on the later this year, but not on the particular session you had originally planned for, we are happy to transfer you over from Saturday to Sunday, or vis versa. Simply e-mail us with your ticket reference and state which alternative session you would like to attend instead.
B) We can refund your tickets.
We’ll be sorry to not have you at Junipalooza, but we stand by our promise and our total commitment to guests. If you can’t make it and want a refund, please just use the Eventbrite system to request one.
Given the circumstances, we ask that you please allow up to 28 days for refunds to be processed. We will process them as fast as we can, but please remember that anything on such a scale will take time. Moreover, as the process occurs via Eventbrite there is a small delay between us processing your request and funds being re-patriated.
We hope that you will join us in at the annual gathering to enjoy the spectacular array of gins we have on offer and get meet the talented distillers who make them. We’re sorry that despite delaying last year’s it couldn’t go ahead despite everyone’s best intentions.
It’s a huge honour to be able to host such a big celebration of Gin and one we look forward to doing once more.
Junipalooza Melbourne Co-founders
Caroline & Emile